Get in touch

Contact Us

We are here to help. Reach our patient support desk any time.

How to reach us

Patient support

Available 24 hours a day, 7 days a week for patients and families.

For non-urgent questions about a patient, a record or a bill.

support@memorialsisli.com

Open during hospital hours for records requests and billing queries.

San Diego- California

Send a message

Use this form for a general enquiry. For anything urgent about a patient's care, please call the patient helpline.

Staffed around the clock for patients and their families.

Most enquiries are answered within one working day.

Your details are kept confidential and access-controlled.

Common questions

Go to Find a Patient and enter the Patient ID. You will see the current admission status, ward, care team, clinical history and billing.

Only the Patient ID (for example HOS-2026-847291). It is on the admission slip or any message from the hospital.

See the Medical Records page. Records are released to the patient or an authorised family member by the records office.

Open the patient record and use "Pay outstanding balance", or visit the billing office. Every charge is itemised.

Check a patient's status, care team and billing in seconds.

Find a Patient About the hospital